“A satisfied customer is the best business strategy.” ~ Michael LeBoeuf, Business Author
“We engaged Shannon in a major strategic planning initiative of The Society of General Internal Medicine (SGIM). We asked her to facilitate our annual Council Retreat and help us develop a new strategic plan at a time when the organization’s broad scope of work stretched beyond available resources. The retreat was very successful in getting the Council to make difficult decisions about how to focus on the organization’s top priorities despite the organization’s long history of adding initiatives without stopping anything. We particularly appreciated that Shannon gained an excellent understanding of the organization in a short period of time, ensured that we were extremely well prepared for the retreat, and then effectively facilitated the discussion so that everyone was fully engaged. It was the first time we brought SGIM staff to the retreat with a “seat at the table.” Shannon developed and facilitated activities to successfully increase understanding between the volunteer Council members and our paid staff. Even though it was not part of the original agreement, dealing with the “people” side along with strategic prioritization contributed a lot to how we will work moving forward. We thoroughly enjoyed working with Shannon and highly recommend her for future projects.”
Eric B. Bass, MD, MPH
CEO, Society of General Internal Medicine
“We had a wonderful series of meetings with Shannon Gill to help us clarify the best strategies to create our new boutique management agency for spiritual speakers/authors/musicians. Shan’s experience, skill, and knowledge helped us fine tune our focus and determine what would serve our future clients best. It also helped us clarify what felt right for us when it comes to generating a win win win for everyone we will serve. Even though we were unfamiliar with some of the processes she lead us through, they were easy to employ, clear, simple and EXTREMELY beneficial. We intend to continue working with Shan on developing our business and highly recommend her. In fact, we’ve already recommended her to one of our contacts and are excited for how much she’ll be blessing them as well!”
John and Kathy Stringer
Founders, Healing Arts Management
“I had the pleasure of working with Shannon during her time at Elavon. She was a key member of our Executive Leadership team for the North American business and through her extensive experience helped shape and drive our strategic direction. She is a talented facilitator, who excels at bringing consensus to diverse executive teams. Shannon helped me facilitate our last strategic leadership forum and throughout navigated our executive team through complex subject matter in a highly engaging way that enabled us to make key decisions needed to grow our business.
Additionally, Shannon is s strong leader who can influence a room of opinionated executives to change direction as needed for the industry and use data to support her thesis. Shannon was also a great mentor for many inside the organization. We would often work on people strategies together including mentoring and coaching of other leaders.”
Kim Schwendeman, Chief of Staff
Elavon Global Revenue
“I worked with Shannon when she was Head of North America Strategy for Elavon. Our organization lives in an extremely competitive, highly regulated space. Healthcare is one of our most important industries. Shannon worked very closely with our team to bring structure and focus to the areas that would truly matter in our strategic plan. She leveraged the knowledge and expertise of our team to help us think differently about how we go to market, which parts of the ecosystem made sense for us and how we would measure our success in the Healthcare industry.
Shannon was a great partner to me as we crafted our story and investment requests for those at higher levels within the organization.
I highly recommend her for help with any strategy an organization needs to create.”
Jana Franks, Senior Vice President and General Manager
Healthcare Payments Division at Elavon
“My career has had many interesting turns and twists as I follow my passions, discover new interests, and respond to changes in corporate strategy. Inthe beginning of 2018, I found myself in the midst of a significant role change. To help manage the change, I was seeking new ways to help me adjust and take my already high level of self-awareness even higher. Completing the Birkman assessment was just what the doctor ordered.
The online assessment itself is simple and interesting. The results report that Shannon provided was packed with juicy nuggets of wisdom and the level of detail went far beyond my enthusiastic expectations. The readout conversation with Shannon was extremely insightful and proved to be quite powerful. One of the things I had hoped to learn through this assessment was more insight about the internal conflict I occasionally feel. The assessment revealed the source of that conflict and provided ways for me to prevent that source of stress by helping me better understand what my needs are. After the assessment, I began to immediately apply the learnings. The application of the wisdom had an instant positive impact on my life both personally and professionally.
My beloved husband also chose to take the assessment. The interests section results have helped him hone in on his career goals and have also permitted us to better support one another at home, at work, and in our role as parents. The depth of our conversations has changed and our already healthy relationship is even better given our new level of knowledge of one another.”
“Shannon designed and facilitated a resilience workshop for a small group of executives going through a re-organization downsizing. She was impeccably prepared, comprehensive in the models and approaches she used, an excellent facilitator, and a thoughtful and thorough 1:1 coach in the process.
I would have no hesitation in recommending Shannon to organizations going through major changes.”
Fergal Kearns, Change Management Executive